Raise Note / How to tell clients you are raising rates
Short guide
How to tell clients you are raising rates.
Existing clients dread the surprise. You dread the draft. Lead with the new rate, the effective date, and what stays the same. Keep the relationship. Skip the long apology.
Steal this
Subject: Updated rate for [Project / retainer] Hi [Client], I am writing to share an updated rate for [Project / retainer]. My rate moves from [current rate] to [new rate]. The new rate takes effect on [effective date]. What stays the same: [response times, deliverable types, revision rounds]. Please reply if you have questions. I value the work we do together. This is a rate update note, not a contract rewrite. [Your name]
What to say when raising rates
Clients process three facts faster than a story. Give them those facts first.
- Current rate and new rate, in one line.
- Effective date, far enough out that invoices are not a surprise mid-cycle.
- What stays the same, so they do not assume quality or speed will drop.
What to skip
- A long cost-of-living essay. One short reason is enough if you want one.
- Threats, ultimatums, or legal tone. You are updating a rate for ongoing work.
- Apologizing for the raise. Costs, demand, and the value of your work change.
- Rewriting the whole contract in the email. If you need a new agreement, say so separately.
First note vs reminder
Send the first note with warmth or direct tone, whichever fits the relationship. If they do not acknowledge it, a short reminder is enough. Do not escalate into drama. Document the rate so whoever pays the invoices has the paper trail.
This is not legal advice
A rate update note is a business message from you. It is not a contract rewrite. It is not legal advice. If your engagement needs a formal amendment, talk to a lawyer or use the process your agreement already describes.
Write it in 60 seconds.
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